Privacy Policy
1. Privacy Policy Overview Oregon Scoop Professionals LLC respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a quote, create an account, contact us, or use our services. By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We May Collect Oregon Scoop Professionals LLC may collect personal information that you voluntarily provide, including: First and last name Service address, Mailing address, if different Email address Phone number Billing information Payment method information through a payment processor or client portal Gate/access instructions Yard details Number of dogs Dog names or pet information Service preferences Photos or notes related to service Messages, emails, texts, or other communications you send us We may also collect non-personal or technical information, such as: Browser type Device type IP address Website usage information Pages visited Referral sources Date and time of website visits Cookie or tracking information

3. How We Use Information Oregon Scoop Professionals LLC may use collected information to: Provide pet waste removal and related services Create and manage customer accounts Prepare quotes Schedule service Process payments Send invoices and receipts Communicate about service Send arrival, delay, completion, or billing notices Provide customer support Improve service quality Maintain business records Analyze website and business performance Send promotional communications where permitted Comply with legal, tax, accounting, or regulatory obligations

4. Payment Information Payment information may be collected and processed through third-party payment processors, client portals, banking providers, or software platforms. Oregon Scoop Professionals LLC does not intend to store full credit card numbers directly on its website. Customers are responsible for reviewing the privacy and security practices of any third-party payment platform or client portal used to process payments.

5. Sharing Information with Third Parties Oregon Scoop Professionals LLC does not sell customer lists. We may share information with trusted third parties who help us operate the business, including: Payment processors Client portal providers Scheduling or route management software Website hosting providers Email and SMS providers Accounting or bookkeeping providers Customer support tools Marketing or advertising platforms Legal, tax, or professional advisors These parties may use information only as needed to provide services to Oregon Scoop Professionals LLC or as otherwise permitted by law. We may also disclose information if required by law, court order, legal process, or to protect the rights, safety, property, or legal interests of Oregon Scoop Professionals LLC, customers, service providers, or the public.

6. Marketing and Advertising Oregon Scoop Professionals LLC may use customer contact information, website activity, or non-sensitive service information for marketing, advertising, promotions, customer follow-up, review requests, or service reminders. You may opt out of marketing communications by following the unsubscribe instructions in emails, replying STOP to eligible text messages, or contacting Oregon Scoop Professionals LLC.

7. SMS/Text Messaging By submitting your phone number, requesting a quote, creating an account, or starting service, you agree that Oregon Scoop Professionals LLC may contact you by call or text message for service-related and, where permitted, marketing-related purposes. 11 Message and data rates may apply. Message frequency varies. You may opt out of marketing text messages by replying STOP. Opting out of marketing messages may not stop service-related or account-related communications where legally permitted.

8. Email Communications Oregon Scoop Professionals LLC may contact you by email regarding quotes, service, scheduling, payments, receipts, account notices, promotions, review requests, or other business communications. You may opt out of marketing emails by using the unsubscribe link, if available, or contacting Oregon Scoop Professionals LLC.

9. Cookies and Website Tracking Our website may use cookies, analytics tools, tracking pixels, or similar technologies to improve website performance, understand visitor behavior, remember preferences, and support marketing or advertising. Most browsers allow you to disable cookies. Some website features may not function properly if cookies are disabled.

10. Website Links Our website may contain links to external websites, including payment platforms, client portals, social media pages, educational resources, or third-party tools. Oregon Scoop Professionals LLC is not responsible for the content, security, or privacy practices of external websites. Customers should review the privacy policies of any third-party sites they visit.

11. Data Security Oregon Scoop Professionals LLC uses reasonable safeguards to protect customer information. However, no method of transmission or storage is 100% secure. By using our website or services, you understand that information transmitted online may carry inherent security risks.

12. Children’s Privacy Oregon Scoop Professionals LLC does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and delete the information where appropriate.

13. Data Retention Oregon Scoop Professionals LLC may retain customer information as needed to provide services, maintain business records, comply with legal and tax obligations, resolve disputes, enforce agreements, and operate the business.

14. Access, Correction, and Deletion Requests You may contact Oregon Scoop Professionals LLC to request access to, correction of, or deletion of certain personal information. We may not be able to delete information if it is needed to complete a transaction, provide service, maintain required business records, comply with legal obligations, resolve disputes, prevent fraud, or enforce agreements.

15. Oregon and Other Privacy Rights Depending on where you live and which laws apply, you may have additional rights regarding personal information. Oregon Scoop Professionals LLC will respond to applicable privacy requests as required by law.

16. Changes to This Privacy Policy Oregon Scoop Professionals LLC may update this Privacy Policy from time to time. Updates may be posted on our website or provided through other reasonable means. Continued use of our website or services after updates are posted means you accept the updated Privacy Policy.

17. Contact Questions about this Privacy Policy may be directed to:
Oregon Scoop Professionals LLC Lebanon, Oregon

Phone: 541-936-9899
Website: Oregonscoopprofessionals.com
Email:  Oregonscoopprofessionalsllc@gmail.com